Working at Merpo Logistics

Working at Merpo Logistics

Working at Merpo Logistics

Customer Service Planning Coördinator m/f

Swalmen MBO 32/40 uur

 

You are the link that connects planning, warehouse, drivers, carriers and customers. With your overview, energy and communication skills, our logistics process runs smoothly — every single day.

As a Customer Service Planning Coordinator, you ensure information is accurate, processes keep moving and everyone knows what to expect. You work closely with the operations office and support the transport planner in the daily dynamics of our logistics operation. You keep oversight, switch quickly and make sure colleagues and customers can always move forward.


In this role, you will be responsible for:

 

  • Processing transport orders — supporting the transport planner with incoming requests
  • Translating customer communication — converting it into clear instructions for planning and warehouse
  • Scheduling loading and unloading appointments — monitoring deadlines and adjusting when needed
  • Coordinating Warehouse and Cross-dock — especially in case of delays or exceptions
  • Monitoring transport progress — following up proactively and resolving issues
  • Communicating with customers — providing updates on shipments, deviations and solutions
  • Maintaining dossiers — ensuring smooth invoicing
  • Identifying bottlenecks — solving them independently or together with the planner
  • Safeguarding information flow — between all involved departments


For this position, we are looking for someone with:

  • MBO-level education or equivalent
  • Experience in logistics or transport (preferred)
  • Accuracy and a structured way of working
  • Strong communication skills
  • Customer-oriented and engaged attitude
  • Stress resistance and quick decision-making
  • Experience with Microsoft Office and preferably a TMS
  • Good command of Dutch and English
  • Living in or near Swalmen
     

At Merpo, you join a close-knit team with short communication lines and an informal working atmosphere. You will benefit from:

  • A varied role with significant responsibility
  • A collegial working environment
  • A market?competitive salary
  • 29 days of paid leave
  • Pension scheme
  • Free access to our in?house company gym
  • Free fresh fruit at work
  • A fixed?term contract with the prospect of permanent employment
  • Opportunities for personal development


Interested?

Are you the connecting force that lifts our planning and customer communication to the next level? Send your motivation and CV to hr@merpo.nl. We look forward to meeting you.

Would you like more information first? Call Irma de Wit at 0475 600 311.

Acquisition in response to this vacancy is not appreciated.

 

Merpo Fashion Logistics

Merpo has been widely appreciated in the logistical services since its foundation in 2008. From the beginning onwards, the family owned company specialized in Fashion Logistics. Merpo provides logistical solutions. From distribution and transportation, to value added services in our modern and highly secured warehouses. The headquarters of all activities are located in Swalmen.

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